So, I had already called about a month ago and got $20 X 6 months plus the early bird special price @ $53.99 x 6mos. Decided to call back last night and see what I could get using the recommended instructions. The first guy I talked to talked my ear off for about 5 min. about what a "great deal" I already had, and "there is nothing like watching the game in your own house". I could tell the guy got off on talking people into staying without giving them anything. So I hung up on him, called back, got a very nice girl on the line. I told her I had just called and the call had gotten dropped. Using the instructions she almost instantly offered me the free ticket.
Unfortunately since I already had and existing deal for the ticket she could not take my current deal off to add the free ticket. So she gave me and additional $5 off a month, plus a one time $150 credit to my account. All in all I am paying $24.99 total for the ticket.
Moral of my story, if you get a jerk off when you call, hang up an immediately call back. tell them that your call got dropped. Hopefully you get someone better the second time.
Thanks for the great advice on this thread.