Discussion in 'Questions and Suggestions Forum' started by DKphin, Jul 8, 2018.
Why do I keep getting logged out of the site?
We will look into it.
have you ticked stay logged in?
When you first log in you see the box to stay logged in
Are you using your web browsers incognito feature??
I have never heard of that. I use Firefox because I hate any product associated with Microsoft.
Everytime I Log-in I click on that feature.
I am unfamiliar with Firefox i mainly use Google Chrome but incognito mode is like a private browser that wouldn't save your log in if you accidently have it enabled. It might be called something like private mode on Firefox im not sure
Try clearing your cache. Its possible for that to be the problem
If you have your browser set to clear the cache when exiting or use any type of auto-clean up tool it will also log you out because it cleans the cookies.
Yes, I know. I haven't cleaned my cache since this happened. But thanks for the suggestion.
Just asking. It's a weird problem. Is this PC or on a mobile device?
I use a laptop
Weird man, especially if you aren't clearing your browser history.
Version of Windows? browser? have you tried different browsers? It's possible you have a security suite that is currently setup to protect you by clearing browser settings upon exit.
Windows 10 Browser is Firefox. I checked my settings in the browser and I am saving the cookies from the website. I am logged in when I open Finheaven, , but when I see I have an alert and go to view it it tells me I have to be logged in to do that and pop up log-in screen appears.
I do not know what happened, but I am no longer having the problem. I just want to say thank you to whoever rectified it.