Fans complain and protest because they want answers about what is going on. When the GM and owner make public statements about what is going on, those same people complain that they don't want to hear what they have to say because they think it is all spin. Either those people are dumb, or just plain ignorant. You got the explanation you yelled for, and it still is not good enough. You wanted some insight into the moves the past week and when you get it you just brush it off as spin.
What Ross did was very classy, and I am sure some of it was spin, but I don't think he was lying at all. He truly does care about winning, and I think he is still learning on the job to be a good NFL owner. Sadly for us, it is taking a little longer than it should have. Still though, I think we are much closer to a stable front office compared to the "circus" some uneducated fans think they are.
Its about time the front office quit ignoring the fans. I however think the front office has major problems. Ireland may have be a very good scout neither you nor I really know the answer to that. A general manager needs to have a little finesse, the book on Ireland says he does not.